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Home Work Process

Our Website Maintenance Process

Most owners find out something is broken when a customer tells them. This is the routine that finds it first.

How We Maintain Your Website for Maximum Revenue Stability

A maintenance review under way: a site dashboard open on a desktop, a laptop and a phone at the same desk
1 Step 1 of 6

Review Your Site

We check your entire website and save its current state, so we can spot and do changes quickly anytime

  • A restore point saved before anything is touched
  • Plugin, theme and platform versions checked and noted
  • Speed, forms and the obvious risks noted as the starting point
A backup uploading to remote storage on a tablet, with the site files locked and copied off the server
2 Step 2 of 6

Secure Your Data

Your website files and settings are safely backed up in remote storage, ready to restore if anything goes wrong.

  • Your files and database copied to storage away from the server
  • The backup confirmed readable, not simply reported as finished
  • Restored for you if it is ever needed, rather than handed over
The same store page opened on a tablet, a laptop and a phone to check it works on every device
3 Step 3 of 6

Test Everything

We test your website on phones, tablets, and computers to make sure all pages and links work perfectly.

  • Every page opened on a phone, a tablet and a desktop
  • Your lead form submitted, and the email confirmed to arrive
  • Checkout and the buttons that earn followed all the way through
An update running on a laptop, applied deliberately rather than left to install on its own
4 Step 4 of 6

Keep It Updated

We update all your website tools and settings regularly, keeping it fast, secure, and smooth for every visitor.

  • Core, plugins and themes updated one group at a time, not blind
  • The site opened again afterwards to confirm nothing broke
  • If an update could break something, we stop and tell you first
A security scan finishing on a laptop, with each check passing against the site
5 Step 5 of 6

Scan for Threats

We scan your website for harmful files or attacks and take the necessary steps to identify them before they cause performance or safety issues.

  • Files scanned for malware and for changes you did not make
  • Vulnerable plugin and theme versions flagged with what they expose
  • What the scan finds is cleaned, or explained in plain language
A monthly website health report being read together, charts and findings in plain language
6 Step 6 of 6

Share Website Health Reports

You receive a short and easy-to-read report each month showing what needs to be updated and improved on your site.

  • What was updated, what was tested, what was found
  • Written so you can read it without knowing what a plugin is
  • The report is yours to keep, whether you stay with us or not
Get Started With $25/m Pricing Plans

Free audit

Find out what is broken on your site.

Send us your website address. We look, and we send you what we find.

  • Checked by a person, not a script
  • Usually back within a day
  • Your details stay with us
Get my free website audit View plans

Prefer to talk? (716) 245-7243

$25/mo keeps the path from visitor to customer watched